Grievance Redressal / Escalation Matrix
If you have a grievance, you can reach out to our Support Team for assistance.
| Designation | Contact Person | Address | Contact No. | Email-ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Kuldeep Butani | Shop No 238, 2nd Floor, Sky View, Sarthana, Surat, Gujarat, 395006 | +91 7567540400 | Compliance@Vyomresearch.in | Mon-Fri 09AM -- 05 PM |
| Head of Customer Care | -- | -- | -- | -- | -- |
| Compliance Officer | Kuldeep Butani | Shop No 238, 2nd Floor, Sky View, Sarthana, Surat, Gujarat, 395006 | +91 7567540400 | Compliance@Vyomresearch.in | Mon-Fri 09AM -- 05 PM |
| CEO | -- | -- | -- | -- | -- |
| Principal Officer | Kuldeep Butani | Shop No 238, 2nd Floor, Sky View, Sarthana, Surat, Gujarat, 395006 | +91 7567540400 | Compliance@Vyomresearch.in | Mon-Fri 09AM -- 05 PM |
The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: BSE India Notice
Resolution Timeline
We aim to resolve all grievances within 21 working days from the date of receipt.
Further Escalation Options
SEBI SCORES Platform
If your grievance is not resolved within the timeframe, you can escalate it to SEBI's SCORES Platform (SEBI Complaints Redress System).
Access SCORES PortalOnline Dispute Resolution (ODR)
In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
Access ODR Portal